Privacy Policy

1. Information We Collect

Personal Information

When you create an account or contact us, we may collect:

• Name and username
• Email address
• Age verification information
• Profile preferences and settings

Gaming Information

To provide our social gaming experience, we collect:

• Game progress and achievements
• Virtual token balances and transactions
• Leaderboard positions and scores
• Social features usage

Technical Information

We automatically collect technical data including:

• IP address and device information
• Browser type and version
• Operating system
• Usage patterns and analytics

2. How We Use Your Information

We use your information to:

• Provide and improve our social gaming services
• Maintain your account and game progress
• Communicate with you about updates and support
• Ensure platform security and prevent fraud
• Analyze usage patterns to improve user experience
• Comply with legal requirements

3. Information Sharing

We do not sell your personal information. We may share your information in these limited circumstances:

Service Providers

We may share data with trusted third parties who help us provide our services, such as:

• Cloud hosting providers
• Analytics services
• Customer support tools
• Security services

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes
• Protect our rights and property
• Ensure user safety
• Prevent fraud or illegal activities

4. Data Security

We implement robust security measures to protect your information:

• Encryption of sensitive data in transit and at rest
• Regular security audits and updates
• Access controls and authentication
• Secure data centers and infrastructure
• Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

You have the following rights regarding your personal information:

Access and Portability

• Request a copy of your personal data
• Export your game progress and achievements
• Receive your data in a readable format

Correction and Update

• Update your profile information
• Correct inaccurate data
• Modify your preferences

Deletion

• Request deletion of your account
• Remove specific information
• Right to be forgotten (where applicable)

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. For detailed information about our cookie usage, please see our Cookie Policy.

Types of Cookies We Use

• Essential cookies for site functionality
• Analytics cookies for usage statistics
• Functional cookies for user preferences
• Gaming cookies for progress tracking

7. Children's Privacy

Our platform is designed for users 18 years and older. We do not knowingly collect personal information from children under 18. If we discover that we have collected information from a child under 18, we will delete it immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers, including:

• Standard contractual clauses
• Adequacy decisions by regulatory authorities
• Appropriate technical and organizational measures

9. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

• Account information: Until account deletion
• Game progress: Until account deletion or user request
• Analytics data: Up to 2 years
• Support communications: Up to 3 years
• Legal compliance data: As required by law

10. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will:

• Update the "Last updated" date
• Notify users of significant changes via email or platform notifications
• Provide clear information about what has changed
• Request consent for material changes where required

12. Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:

• Email: privacy@joygamesrealm.com
• Support: Contact Us
• Help Center: FAQ
• Data Protection Officer: dpo@joygamesrealm.com